All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: info@weewilliewinkie.com.au
Refund and Returns
Your satisfaction is our first priority at Wee Willie Winkie. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 14 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.
Exchanges
Return the items to be exchanged. Please include a self-addressed pre-paid satchel for your new items to be returned in. Original delivery charges will not be refunded.
To return an item please send it to;
WEE WILLIE WINKIE PTY LTD
PO BOX 136
AVONDALE HEIGHTS
VICTORIA AUSTRALIA 3034
And also include the following information:
• Your Order number if known (appears on the top of the confirmation email)
• Your name and address
• A description of the item you are returning
• Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
